Gustner
brings a unique and powerful combination of strategic and critical
insight, creativity and financial services acumen to all of her clients
and assignments. In her 11 years with Weber Shandwick, she has developed
a deep knowledge and expertise in the electronic payments industry,
banking and asset management sectors, and with the hard-to-reach
unbanked/underbanked audience.
For
the past four years, Gustner has led Weber Shandwick’s work for a Big 4
accounting client, managing a team that pairs financial services with
social strategy professionals to produce hard-working digital content
strategies for the client’s highly targeted B2B thought leadership.
Under Gustner’s direction, the team has advanced video and
animation-enhanced reports and surveys, infographics, and multi-pronged
search-engine marketing and social media campaigns. Her leadership has
resulted in impressive increases to the client’s website traffic and its
reputation in influential financial circles.
Gustner
has set precedents for new digital and social media best practices. She
also played a key role in architecting the media strategy and
programming model for the agency’s award-winning Go Direct
campaign, a U.S. Treasury initiative aimed at encouraging federal
benefit recipients to switch from paper check payments to an electronic
option. The long-standing campaign is a sought-after case study in
effective metrics-driven public relations.
“Jackie
is an extraordinary asset to all of her colleagues and clients,” said
Sara Gavin, president of the Minneapolis office of Weber Shandwick.
“This promotion recognizes her deep subject-matter expertise, key
account leadership and dedicated and innovative client work.”
Gustner
co-leads the office’s “Making a Difference” program, and provides
senior oversight for the current pro-bono account, Minnesota Teen
Challenge. She is accredited in public relations (APR) by PRSA, and has
worked closely with many over the years to share her wisdom and to help
them become stronger strategic counselors, media strategists and writers
in their own right.
Prior
to Weber Shandwick, Gustner worked as an independent PR practitioner
and as a public relations specialist at NordicTrack. She holds a
bachelor’s degree in journalism and public relations from the University
of Minnesota.


