The good news was that Skype was active enough on Twitter to notice my mention of them. And they
started following me so we could Direct Message.
UPDATE FROM SKYPE:
So I received this response from Skype this morning:
I would like to let you know that we are on it and looking into your concern. I have already involved our Anti-Fraud Department to let them investigate further what exactly caused the issue of the seemingly overtaken Skype Consumer account “ ryandmay “ and the fraudulent charges made for purchasing Skype Products. This account is currently blocked to avoid further misuse, no one can access it for the time of the investigation. We will need some time to investigate in-depth, as we would need to talk to our Payment Service Provider ( the one that verified and processed the charges ) about it as well.
Please be so kind and bear with us, and please be patient until I reach out to you again, with latest news and updates on the issue.
Proving once again that Twitter is the answer to all customer relations problems, my issue has been solved. In just three days vs. the weeks it took me before bring this issue to the blog. I am disappointed that it took so long to resolve, but happy that I am getting refunded my money. Thanks