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Friday, February 10, 2006

What;s Love Got To Do With It?

The Minnesota Chapter of the American Marketing Association presents:

What’s love got to do with it?
A conversation about customer experience

How do companies tap into what we love and hold dear to develop their experience strategy? This is a fabulous presentation we just couldn’t fit in to the Annual Conference! Come join us Valentines Day for a fun interactive walk through the “story land” of human behavior. Learn how your expectations drive the experiences you have every day, and what that should mean to companies you patronize. If you are looking for a competitive edge, and have struggled to do it with new products and services, then you need to hear this message about customer experience.

Kyle’s straightforward human perspective of what influences customers experiences is a refreshing break from the confusing narrative currently floating around in the marketplace.

Since experiences know no boundaries and are always present, you will want to hear this message – it could change your life!

WHAT TO EXPECT:
  • Learn how experiences occur to individuals
  • Hear about the building blocks of experience
  • Discover how past experiences mask reality from memory
  • Learn why your expectations of love drive you to buy more than teddy bears.
  • WHEN:
    TUESDAY, FEBRUARY 14, 2006

    2/14/2006: 7:30 am - 8:00 am
    Registration and Networking

    2/14/2006: 8:00 am - 9:00 am
    Program

    2/14/2006: 9:00 am - 9:30 am
    Q & A

    WHERE:
    University of St. Thomas
    1000 LaSalle Ave
    Minneapolis, MN 55403
    (651) 962-4380

    Get more information here and register for this event here.